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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mitchell Huffman

November 13, 2024

5  out of  5
rating by Mitchell Huffman
"Good rates"
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David Phillips

November 13, 2024

5  out of  5
rating by David Phillips
"John White’s office is always very responsive and helpful. Their customer service is top notch based on my experiences with other insurance companies."
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Al U

November 13, 2024

5  out of  5
rating by Al U
"I have been with John and April for a few years now, they are prompt and courteous. Its important to note that there are a lot of agents who just like to collect, but are hard to get a hold of. Across many platforms/ensures there are agents who tell you they will get back to you, month goes by nothing happens. That has been my experience even with business insurance, and you'd think those people would be on top of their game... HA not ! This has NOT been the case with April. These guys are on point. Cant say the rates are great but that's more of a political discussion for later and they have no skin in that game. I feel you can trust these guys, they make the experience feel personal and that says a lot, all the while corporate pigs are everywhere and you're just a number. Mom and pop type of business feel is what i am after, they are here to deliver."
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Sarah Gauthier

November 12, 2024

5  out of  5
rating by Sarah Gauthier
"I switched insurance after meeting John White and what a genuine person he is. When I price checked between my expensive military member insurance and State Farm I moved all my lines of insurance over. The staff are amazing and so incredibly knowledgeable and friendly. They make adding lines or changing coverage so easy that we also insure all of our business through State Farm as well. Clients for life!"
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robin posey

November 12, 2024

5  out of  5
rating by robin posey
"Rebecca Quick - State Farm is an amazing agent to work with. She is able to bundle policies and create huge savings for customers."
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RE RUSSELL

November 12, 2024

5  out of  5
rating by RE RUSSELL
"John has always puts policyholders first. He will explore each and every avenue to ensure that your policy fits your needs in your particular situation. Moreover, his office staff is very supportive of his goals to treat each and every customer equally and fairly. I’ve been a policyholder for over 14 years"
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Zachary Beck

November 12, 2024

5  out of  5
rating by Zachary Beck
"John is an excellent example of what a hometown agent should be. If you are looking for personalized service with someone you can see face to face to discuss your insurance needs you will not find a better office. Highly recommended!"
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Natalie Rusnak

November 12, 2024

5  out of  5
rating by Natalie Rusnak
"John and April are the best! They give 12/10 service and are always there if I have questions. I use them for all my insurance needs. HIGHLY recommend!!"
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Hunter P

November 12, 2024

5  out of  5
rating by Hunter P
"Outstanding agency and a great representative of the State Farm product offerings. John, April and the rest of the team are why I continue to move my various insurance products over from different carriers to State Farm. April Has always been exceptionally helpful in educating me on which product would best serve my needs (example how to insure high end camera equipment, jewelry, etc)"
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Angela Dodge

November 12, 2024

5  out of  5
rating by Angela Dodge
"The staff at John’s office is always responsive and super helpful."
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Beth Rosenberg

November 12, 2024

5  out of  5
rating by Beth Rosenberg
"John White's office has the best customer service and able to save me money on all of my insurance polices."
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oskhool spinnin

November 6, 2024

5  out of  5
rating by oskhool spinnin
"They were professional and courteous."
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James Gruszeczka

October 23, 2024

5  out of  5
rating by James Gruszeczka
"I've been with State Farm for almost 40 years and have had several Agents and by far this is the best Agency I've ever had when it comes to customer service. John has a great support staff and I have had the pleasure of being assisted by April, who is very knowledgeable and efficient."
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Leslie Simon

October 18, 2024

5  out of  5
rating by Leslie Simon
"I have been with State Farm for years. John and his team are always professional and responsive! You can call anytime and they will be available to assist!"
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MATT Santarelli

October 18, 2024

5  out of  5
rating by MATT Santarelli
"John White and his team have handled my insurance needs for years. They are professional, knowledgeable and great people! John goes above and beyond for his clients in their times of need. Thank you John and team!!!"
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Tracee Ransom

October 18, 2024

5  out of  5
rating by Tracee Ransom
"John White insurance agency is the absolute best. We have our home our cars and our additional homeowners insurance policy through them. They have always been top-notch and really go out of their way to help you ! I have sent several friends and family members to them who are also extremely happy. Big shout out to Rebecca for all that she does for us.!"
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James McNees

October 17, 2024

5  out of  5
rating by James McNees
"John White and his team handle my personal insurance and many of my clients. John and his team get the job done every time. I know I can get information and timely advice when I need it. They are true professionals and experts in their field and it shows day in and day out. John and team get a lot of referrals from myself and my sphere of business and personal contacts."
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Brooke

October 17, 2024

5  out of  5
rating by Brooke
"I couldn’t be more pleased with the exceptional service from John White and his team at State Farm. They go above and beyond to make sure all of my insurance needs are met, providing personalized attention and thorough explanations of my policies. John is incredibly knowledgeable and always quick to respond to any questions or concerns. Whether it’s auto, home, or life insurance, I trust him to ensure I have the right coverage at the best price. Highly recommend John White State Farm for anyone in the Virginia Beach area!"
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John Hamilton

October 17, 2024

5  out of  5
rating by John Hamilton
"John and his office always respond promptly, great service and great pricing as well. Highly recommend."
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Kat G

October 17, 2024

5  out of  5
rating by Kat G
"Great agent and the best office staff!"
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Jeremy “Bash” Bashinsky

October 18, 2023

5  out of  5
rating by Jeremy “Bash” Bashinsky
"Fantastic service! Fast and knowledgeable!"
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Mark Fey-Head

January 17, 2022

5  out of  5
rating by Mark Fey-Head
"Let me start off this review by saying I don't understand why everyone that lives in Virginia, especially the Tidewater region, doesn't use John and his amazing staff for their property insurance. Twice in the past five years John has gone way above the call of duty to help me. It is so reassuring to know I have an agent that cares about his clients!"
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Latoya Ross

January 30, 2020

5  out of  5
rating by Latoya Ross
"I love this agency, anytime I call, I am treated like family. They are very knowledgeable."
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Jeff Kramer

July 30, 2019

5  out of  5
rating by Jeff Kramer
"Extremely professional very easy to deal with very responsive"
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Ma Jordan

July 19, 2013

2  out of  5
rating by Ma Jordan
"State Farm is a great Insurance company, however not all agents are. For the most part every time I needed to contact this office whomever I spoke with did not get the full message. There were holes left in every need for contacting them and I always had to call back because something was not done right. It would of made my life easier doing the job myself but that's not my job, it's yours. A major suggestion I would make is to differentiate the two Rebeccas you have working there answering the phone. As a customer it makes it stupidly difficult to know the difference between the two when they announce themselves the same. Having to call back because you didn't get a follow up call and then having to re-explain the reason for the call is not what I want to be doing. I want to be an appreciated customer. I didn't get the feeling from this agents office on multiple levels. Maybe our relationship was not meant to work out but as a customer I felt annoyed, disregarded and hopeless that if I needed to rely on this office to get something done for me it was a 90% chance that wasn't going to happen. Of course the majority of review are from people who are dissatisfied with whatever the scenario maybe, I hate to be this person but I'm glad I have taken my business elsewhere. Its one less thing I have to worry about."